At Pushkar Gems, we ensure each product is energetically cleansed and carefully packed before shipping. Please review our shipping and cancellation terms below for a smooth experience.

🚚 Shipping Policy
📦 Processing Time:
All orders are shipped within 0–7 business days after confirmation.

Custom or made-to-order items may require additional time, which will be communicated at the time of purchase.

🌍 Shipping Locations:
We ship across India and internationally.

Delivery timelines vary based on your location:

Domestic (India): 3–7 business days post-dispatch

International: 7–21 business days depending on the country and customs

📦 Shipping Partners:
We use reliable courier services like India Post, DTDC, Blue Dart, DHL, and others to ensure safe and timely delivery.

🚚 Tracking:
Once shipped, you’ll receive a tracking number via email or WhatsApp.

You can track your shipment on the courier partner’s website.

💰 Shipping Charges:
Shipping costs are calculated at checkout based on destination and order weight.

Free shipping may be applicable during special promotions or minimum order thresholds.

❌ Cancellation Policy
Due to the spiritual and personalized nature of our products, we follow a strict cancellation policy:

✅ Eligible for Cancellation:
Only orders that are placed via WhatsApp and have not yet been shipped are eligible.

Cancellation requests must be made within 12 hours of placing the order.

📲 How to Cancel:
To request cancellation:

Message us directly on WhatsApp at ‪+91 83839 05665‬

Provide your Order ID and mention your cancellation request

❌ Not Eligible for Cancellation:
Orders placed through the website (non-WhatsApp)

Orders that have already been shipped or dispatched

Customized or personalized items

Rudraksha, gemstone, or mala orders prepared or processed for energy cleansing

ℹ Need Help?
If you have questions about your order status, shipping time, or cancellation eligibility, contact us via:

📧 Email: support@pushkargems.com

📲 WhatsApp: ‪+91 83839 05665‬

🙏 We appreciate your trust in Pushkar Gems and thank you for understanding the sacred handling involved in each product we deliver.